FREQUENTLY ASKED QUESTIONS
1) How to LOGIN?
Your 5 digit Employee ID is the user name and default password is your employee id suffixed with @123.
Eg : If Employee ID is 12345, then Login ID is 12345 and Password is 12345@123
First time login users should change their default password to new password. This can be done by selecting the Change Password Menu Item.
2) Whom to Contact if I forget the password?
No need to panic. Just click on the Forgot Password link available in the login page. A new password will be generated and the same will be forwarded to your email address. Later you can change it using Change Password Option. Please make sure your email id is updated in the records.
3) How to submit Medical Claims.
After logging into the site, click on the Medical Claims Menu item, where you get sub menu items 1) Claims Entry and 2) Claim History
Claims Entry allows you to submit your medical bills. You can enter a maximum of 20 bills in one claim. You cannot change the claim details, once it is submitted. Draft mode can be used for intermediate saving & editing of the claim details.
4) How to update the contact details ?
Contact details like email, phone number, Address, can be mailed to firstname.lastname@example.org or contact 0824-2882178, 2883186